Retain more customers. Grow every account.
SurveyGauge gives your CS team onboarding feedback, health scores, and retention metrics, so you can be proactive instead of reactive.
Sound familiar?
Churn detected too late
By the time a customer cancels, the warning signs were weeks or months old. You need earlier signals.
Onboarding feedback is missing
You do not know if new customers had a smooth start or are already frustrated before they even begin using your product.
No unified customer health scores
Without a combined view of usage, satisfaction, and engagement, it is impossible to prioritise which accounts need attention.
Expansion opportunities go unnoticed
Your happiest customers are your best growth candidates, but without systematic feedback you cannot identify them.
Platform, administration and advisory
Automated onboarding surveys
Measure customer satisfaction at key onboarding milestones to catch issues before they become churn risks.
Customer health dashboards
Combine NPS, CSAT, and engagement data into a single health score per account with trend tracking.
Proactive alerts for at-risk accounts
Get notified when satisfaction drops so your CS team can reach out before the customer considers leaving.
Advisory builds your retention playbook
Our advisors help you design feedback-driven retention workflows and expansion identification strategies.
Results that matter
point NPS improvement on average
customer satisfaction at SurveyGauge
hours per month is all you spend
How to get started
Book a meeting
We review your needs and show the platform in a no-obligation demo.
We set up everything
Our team integrates with your CRM, configures flows and sets up dashboards.
You reap the results
Within 4-8 weeks you have a running CX program with the first insights.
Results from our customers
Our customers achieve an average of +23 point NPS improvement and 94% customer satisfaction. See how in our cases.
View casesProfessional
The Professional plan at 7,950 DKK/mo includes onboarding surveys, health score dashboards, proactive alerts, and 25 hours of advisory.
See all plans and pricingFrequently asked questions
How does SurveyGauge help reduce churn?
We provide early warning alerts when satisfaction drops, automated onboarding feedback, and health scores so your CS team can intervene proactively.
Can we measure satisfaction at different lifecycle stages?
Yes, SurveyGauge supports journey-based measurement with automated surveys triggered at onboarding, renewal, support interactions, and custom milestones.
How does the health score work?
The health score combines NPS, CSAT, response rates, and engagement signals into a single metric per account, with configurable thresholds and trend alerts.
Can we automate renewal risk detection?
Yes. SurveyGauge triggers alerts when satisfaction drops before renewal dates, giving your CS team time to intervene and address concerns proactively.
How does SurveyGauge compare to built-in CS tools?
Unlike basic survey features in CS tools, SurveyGauge combines AI analysis, managed administration, and strategic advisory. You get a complete CX program, not just a survey tool.
Explore more
Retain more customers. Grow every account.
Our customers average +23 NPS points improvement. Get proactive churn alerts and health scores with only 2-6 hours per month. Book a free, no-obligation meeting.