SurveyGauge vs. Relationwise
Relationwise and SurveyGauge both sell NPS measurement with advisory for a fixed monthly price. At Relationwise the advisory is a number of phone hours a year. With us, the advisor is there when you need them.
In short
More advisory. No hour counter.
Relationwise caps its advisory at 3, 10 or 20 hours of phone advice a year depending on plan. SurveyGauge has a dedicated advisor with no hour cap who comes to you, and we run the surveys for you.
Advisory with no hour cap
Relationwise gives 3, 10 or 20 hours of phone advice a year. With us there is no hour counter.
The advisor comes to you
Insight meetings at your office annually, quarterly or monthly, plus a leadership workshop.
B2B only
Relationwise measures customers and employees for everything from B2B to retail. We are built for the relationship with business customers.
ISO 27001 and 27017
Relationwise lists no ISO or SOC 2 certification on its website.
Guarantee
6-month satisfaction guarantee with a full credit. Relationwise states no guarantee on its pricing page.
Switch without risk
We migrate your data for free, and you pay nothing for SurveyGauge until your current contract ends, for up to 6 months.
Side by side
| Area | Relationwise | SurveyGauge |
|---|---|---|
| Entry price | RelationwiseFrom DKK 10,000 a month excl. VAT. | SurveyGaugeFrom DKK 9,950 a month excl. VAT. No setup fee. |
| Advisory | Relationwise3, 10 or 20 hours of phone advice a year depending on plan. | SurveyGaugeDedicated CX advisor with no hour cap. |
| Meetings at your office | RelationwiseCustomer Insight meeting annually, twice a year or quarterly. | SurveyGaugeInsight meetings annually, quarterly or monthly, plus a leadership workshop. |
| Administration | RelationwiseNot specified on the pricing page. | SurveyGaugeFull administration: we set up, import, send, chase and follow up. |
| Focus | RelationwiseNPS and eNPS for customers from B2B to retail. | SurveyGaugeBusiness customers and the relationship with the decision-makers only. |
| Security | RelationwiseNo ISO or SOC 2 certification listed. | SurveyGaugeISO 27001 and ISO 27017 certified. |
| Platform | RelationwiseNPS and eNPS platform. | SurveyGaugeAI analysis of comments, 25+ languages, alerts on unhappy customers, REST API and MCP. |
| Guarantee | RelationwiseNot stated on the pricing page. | SurveyGauge6-month satisfaction guarantee with a full credit. |
Information about other vendors is based on their publicly available material as of October 2026. Errors and later changes excepted.
FAQ
Frequently asked questions
What is the biggest difference between Relationwise and SurveyGauge?
The advisory. Relationwise delivers a set number of phone advisory hours a year, 3, 10 or 20 depending on plan. SurveyGauge has a dedicated advisor with no hour cap who holds insight meetings at your office and follows the action plan.
Is SurveyGauge more expensive than Relationwise?
No. SurveyGauge starts at DKK 9,950 a month against Relationwise at DKK 10,000, and there is no cap on the advisory.
Can we switch from Relationwise to SurveyGauge?
Yes. We move customers, contacts and historical responses from Relationwise for free, and you pay nothing for SurveyGauge until your current contract ends, for up to 6 months. You are typically sending your first survey within 2-4 weeks.
See the difference in 30 minutes
We show you the platform and a real action plan, so you can compare with what you get today. 30 minutes, no obligation.
6-month satisfaction guarantee with a full credit
You will talk to one of us
