SurveyGauge vs. deepdots
deepdots is AI software that analyses customer feedback. SurveyGauge has AI analysis too, but with a dedicated advisor who turns the answers into an action plan and follows up at your office.
In short
AI finds the patterns. Someone has to act on them.
deepdots mentions no advisory. Turning the analysis into action is your own job. At SurveyGauge an advisor sits with you when you make the plan, and we collect the answers from the decision-makers at your business customers.
An advisor, not just an algorithm
deepdots mentions no advisory. With us a dedicated advisor turns the answers into an action plan.
Answers from the decision-makers
60-80% of customers respond in our B2B programmes, because we ask the right people, from your domain.
We run it all
Setup, sending and follow-up. You do not need to staff an in-house CX team.
ISO 27001 and 27017
deepdots lists a SOC 2 Type 1 report and no ISO certification.
Switch without risk
We migrate your data for free, and you pay nothing for SurveyGauge until your current contract ends, for up to 6 months.
Side by side
| Area | deepdots | SurveyGauge |
|---|---|---|
| What it is | deepdotsAI software to collect and analyse feedback. | SurveyGaugeB2B platform with AI analysis, full administration and a dedicated CX advisor. |
| Advisory | deepdotsNo advisory mentioned. | SurveyGaugeDedicated CX advisor with no hour cap, with insight meetings at your office. |
| Who acts on the analysis | deepdotsYour own team. | SurveyGaugeYou and your advisor, with a prioritised action plan and follow-up. |
| Security | deepdotsSOC 2 Type 1 report according to the trust center. ISO certification not listed. | SurveyGaugeISO 27001 and ISO 27017 certified. |
Information about other vendors is based on their publicly available material as of October 2026. Errors and later changes excepted.
FAQ
Frequently asked questions
What is the difference between deepdots and SurveyGauge?
deepdots is AI software for analysing feedback. SurveyGauge has AI analysis too, but combines it with a dedicated advisor who turns the answers into an action plan, and we collect the answers from the decision-makers for you.
What does deepdots cost compared with SurveyGauge?
deepdots starts at EUR 500 a month for the software. SurveyGauge starts at DKK 9,950 a month excl. VAT, with the advisor and administration in the price.
Can we switch from deepdots to SurveyGauge?
Yes. We move customers, contacts and historical responses from deepdots for free, and you pay nothing for SurveyGauge until your current contract ends, for up to 6 months. You are typically sending your first survey within 2-4 weeks.
See the difference in 30 minutes
See how an advisor turns your customers' answers into an action plan. 30 minutes, no obligation.
6-month satisfaction guarantee with a full credit
You will talk to one of us
