What Is CSAT – and How Does It Differ from NPS?
Learn the difference between CSAT and NPS, and how to use both to improve customer satisfaction and loyalty in B2B. Explore how SurveyGauge helps you optimize CX.
Tag: CX metrics
Learn the difference between CSAT and NPS, and how to use both to improve customer satisfaction and loyalty in B2B. Explore how SurveyGauge helps you optimize CX.