Gain insights that drive impact – SurveyGauge is your B2B specialist in customer experience and loyalty.
We help ambitious B2B companies measure, understand, and improve customer loyalty – quickly, efficiently, and with proven results.
From scale-ups to global brands – companies trust SurveyGauge to strengthen customer loyalty.
From feedback to business value
Discover what drives loyalty. Our analytics deliver actionable insights, enabling you to engage customers, strengthen relationships, and create lasting business value.
Measure customer satisfaction with precision – and act on it
Real-time feedback – always up to date, always actionable
Segment smarter – and communicate with precision
Data that matches your customers – and elevates your results
No two customers are alike. SurveyGauge makes it easy to segment and analyze across industries, roles, and markets – so you get sharp feedback and can make targeted decisions that strengthen relationships and drive results.
Gain clarity on what truly drives customer loyalty
Collect and analyze large volumes of customer data across touchpoints and segments. Gain insight into what creates value – and where to take action.
Listen to your customers – while they’re still speaking
Collect feedback in real time via email, web, and dynamic links. Get up-to-date insights so you can respond quickly and precisely to the customer experience.
Target your efforts – for each individual customer group
Segment by industry, geography, size, or behavior. Tailor communication, offerings, and support to match your customers’ needs and expectations.
Reports that speak – automatically and visually
Get tailored, visual reports ready for leadership – with no manual work. Make decisions faster with a data-driven overview.
Predict churn – and stop it in time
Identify churn risks before they turn into real losses. Use our AI-powered analytics to retain your most valuable customers.
A solution tailored to your reality
Regardless of industry or company size, we tailor onboarding and setup so you can get started quickly – with zero friction.
Ready to work data-driven with customer experience?
Customer satisfaction isn’t just nice to have – it pays off
Investing in customer satisfaction isn’t just a strategic move – it’s a direct path to higher profitability.
Research shows that even a 5% improvement in customer loyalty can lead to a profit increase of 25% to 95%. Additionally, companies delivering excellent customer experiences have generated a total shareholder return of 183% over 11 years – compared to just 63% for those with poor customer experience.
With SurveyGauge, you get the tools to measure, analyze, and improve the customer experience – strengthening relationships and delivering measurable bottom-line impact.
Have questions? We’ve got the answers – fast and honest
What do we gain by investing in customer satisfaction?
Companies that actively work with customer satisfaction experience higher customer loyalty, increased revenue, and reduced churn.
Studies show that a 5% increase in loyalty can boost profits by up to 95%.
How does real-time feedback work with SurveyGauge?
We collect customer feedback continuously via email, web portals, and dynamic links. Responses are analyzed instantly, giving you real-time insight into customer satisfaction across touchpoints – so you can act while it still makes a difference.
Can we segment customers on our own terms?
Absolutely. With SurveyGauge, you can segment customers based on your own criteria – such as industry, geography, company size, behavior, or custom attributes – allowing you to tailor communication, services, and analysis to fit your business model.
Is the platform scalable for complex needs?
Yes. SurveyGauge is built to scale – whether you’re a growing B2B company or a global enterprise. The platform handles large customer portfolios, multiple business units, and diverse markets, all while supporting advanced segmentation, role-based access, and real-time reporting across your organization.
What does it mean for our bottom line?
Investing in customer experience leads to measurable business impact. Improved satisfaction and loyalty reduce churn, increase repeat business, and drive growth. Even small gains in loyalty can translate into significant profit – helping you strengthen customer relationships while improving your bottom line.
How do we get started?
Getting started with SurveyGauge is simple. We tailor onboarding to your business, assist with setup, and guide you through the entire process – from goal setting to implementation. Book a free demo, and we’ll show you how easily you can start collecting actionable customer feedback.
Ready to elevate your customer loyalty? We’re ready to help.
Get a tailored demo of SurveyGauge – and see how you can measure, analyze, and improve the customer experience with proven impact.
We customize the solution to fit your business, industry, and customer segments.
What our customers say
“SurveyGauge has transformed the way we work with customer experience – with impressive results.”
“SurveyGauge has been a game-changer for us. With their combination of technology and CX expertise, we gained precise insights into where we could improve the customer journey – and they supported us all the way from strategy to execution. The result is stronger customer retention and improved performance. I highly recommend their approach.”
Peter Grøftehauge
CEO, Autorola Group
“Working with SurveyGauge has helped us professionalize our CX operations across multiple markets. Their platform is powerful, but their people make the difference – they’ve guided us with precision, proactivity and a true understanding of B2B complexity. We now act faster on feedback and have significantly improved our customer retention.”
Mickael Krief
Head of Clients Strategy and Analytics, Societe Generale
Customer Case: Autorola Group
“SurveyGauge has given us a 360-degree view of how our customers experience us – not just a single score, but actionable insights we can respond to. It has significantly elevated our CX efforts.”
— Peter Grøftehauge, CEO, Autorola Group
🔗 Read the full case on Autorola Group →