Pricing Plans
Customer Experience
Platform & Expertise
Our solutions combine technology and expert consulting, ensuring you get off to a strong start and generate real results – even with the smallest plan.
A minimum of 10 hours of onboarding and strategic consulting is included in all plans.
Essential
Ideal for: SMEs and startups that want to measure customer satisfaction professionally — and get help every step of the way.
- Onboarding & tailored data workshop
- Unlimited NPS & CSAT campaigns
- Automated customer loyalty workflows (setup & optimization)
- The original Net Promoter Score® methodology
- Real-time AI dashboards with actionable insights
- NPS benchmark
- Data quality assurance & validation
- AI-powered feedback analysis
- Monthly trend reporting
- Annual Customer Insight meeting
- Strategic advisory, up to 10 hours annually
- Multi-language support: up to 50 languages
- API integration with CRM (500+)
- API support, up to 1 hour annually
Professional
1,069 EUR / month
Ideal for: Companies that want to operationalize CX and scale loyalty.
- All Essential features, plus:
- Semi-annual Customer Insight meetings
- Extended strategic advisory, up to 25 hours annually
- Advanced analytics dashboards with segmentation & trend analysis
- Advanced Permission Mangement
- API Integration CRM & ERP (1000+)
- CES (Customer Effort Score) measurements
- Embedded Survey Support & Embedded dashboards
- API & Embedded custom support, up to 5 hours annually
- Advanced branding options
- Priority support
Enterprise
Quoted
Ideal for: Larger organizations, corporate groups, or data-heavy CX-driven businesses.
- All Professional features, plus:
- Tailored Dashboards
- White Label & On-Premises solutions
- Customer Insight meetings periodically
- Tailored strategy advisory
- API & Embedded Custom Support Agreements
- Dedicated Customer Success Manager
- Enterprise-level customization & integration options
- Multiple Business Units/Legal Entities
- Optional: Bi/Annual phone or virtuel interviews with your most important customers
- Premium support with fast SLA
All prices exclude VAT. Licensed annually.
Subject to SurveyGauge Terms & Conditions.
Customer Experience
Platform & Expertise
Platform & Expertise
Our solutions combine technology and expert consulting, ensuring you get off to a strong start and generate real results – even with the smallest plan. A minimum of 10 hours of onboarding and strategic consulting is included in all plans.
Essential
- Onboarding & tailored data workshop
- Unlimited NPS & CSAT campaigns
- Automated customer loyalty workflows (setup & optimization)
- The original Net Promoter Score® methodology
Professional
1,069 EUR / month
- All Essential features, plus:
- Semi-annual Customer Insight meetings
- Extended strategic advisory, up to 25 hours annually
- Advanced analytics dashboards with segmentation & trend analysis
Enterprise
- All Professional features, plus:
- Tailored Dashboards
- White Label & On-Premises solutions
- Customer Insight meetings periodically
All prices exclude VAT. Licensed annually.
Subject to SurveyGauge Terms & Conditions.